“When someone senses we have goodwill and respect for them, it enables them to lower their defenses and hear what we’re saying. Sincere kindness can therefore help us make progress in a disagreement.” - TGC
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“When someone senses we have goodwill and respect for them, it enables them to lower their defenses and hear what we’re saying. Sincere kindness can therefore help us make progress in a disagreement.” - TGC